else { jQuery("#formBody").hide(); // Filling in hidden inputs using URL parameters var results = regex.exec(url); Job description salary - £9 - £9.20/hour location - Theale, West Berkshire company - AGS support services description e are currently recruiting for a security officer to work on one of our... £18720 - … Feel free to revise this job description to meet your specific job duties and job requirements. IT Support, Executive Support Officer, Junior Desktop Support Technician and more on Indeed.com if (jQuery('#clientInfoLOB').val()) { jQuery('input[name="utmCampaign"]').val(gup('utm_campaign').replace(/\+/g, ' ')); scrollTop: jQuery("#submitMessage").offset().top - (jQuery("#submitMessage").outerHeight() / 2) If you have previous experience as an Office Administrator or similar administrative role, we’d like to meet you. name = name.replace(/[\[]/, "\\\[").replace(/[\]]/, "\\\]"); function confirmationPages() { var validInput = 0; © 2021 Manpower Nigeria. console.log(clientId); IT Help Desk Technician responsibilities include: Serving as the first point of contact for customers seeking technical assistance over the phone or email Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers By clicking any link on this page, you are giving your consent for us to use cookies. var confirmUrlCL = jQuery('input[name="confirmUrlCL"]').val(); Shift And On-call Work May Be Required, Particularly Where Computing Equipment Is In Continual 24-hour Operation. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. dataType: "json", These professionals need to resolve the problem quickly and conduct regular maintenance of the company’s network to prevent issues in the first place. IT specialists, also known as information technology specialists, provide support for IT departments and end users in a number of organizations and industries. // Other form "thank you" pages In this post, you can reference some of the most common interview questions for a it technical support officer interview along with appropriate answer samples. } window.location.href = confirmUrlCL; Page 1 of 3,974 jobs. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. if (jQuery('#newsClient').is(':checked')) { Their responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software. var lobName; } var OnetrustActiveGroups = ''; switch (confirmContactType) { jQuery("#formHeader").hide(); // Hide the form and show the 'thank you' message setTimeout(function () { Their skills are an asset to the company, as they assist in resolving technical issues concerning customer's accounts or company software infrastructure. All rights reserved. jQuery('input[name="utmMedium"]').val(gup('utm_medium').replace(/\+/g, ' ')); talking to clients and computer users to determine the nature of problems, installing and configuring computer hardware, software, systems, networks, printers, scanners and more, planning and undertaking scheduled maintenance upgrades, investigating, diagnosing and solving computer software and hardware faults, obtaining replacement or specialist components, fixtures or fittings, supervising junior engineering and technical staff, ensuring compliance with health and safety legislation, checking computer equipment for electrical safety, Armed forces training and education officer. In a world where we talk about PMO and the roles that sit within the PMO (PMO Analyst, Co-ordinator etc) there is still a job title called Project Support Officer that exists. Di… var inputs = jQuery("#formBody select, #formBody input, #formBody textarea"); } IT Support Officer jobs now available. Technical Support Can Provide Useful Experience For Other Jobs. infrastructure of any given organisation. format: "json", IT officer job description and profile. Salary estimates are based on 162 salaries submitted anonymously to Glassdoor by IT Support Officer … case 'candidate': } JOB DESCRIPTION / SPECIFICATION POSITION: IT and Systems Support Officer REPORTING TO: … role is primarily a Infrastructure Management and Support role , we are a small team and … Looking for an Help Desk job or IT and Technology specific salary information? Technical support (or IT support) professionals help resolve customers’ technical problems via email, phone, social media and in person. IT Support job description guide The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. } This technical support specialist sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. jQuery.ajax({ window.location.href = confirmUrlCA; if (typeof OnetrustActiveGroups == 'undefined') { expenses and office budgets) and organizing company records. console.log("clientId is undefined"); var confirmUrl = jQuery('input[name="confirmUrl"]').val(); Their job description entails providing technical assistance to clients by installing, configuring, testing, and upgrading computer software and hardware. Because of the nature of the job, some companies may require their IT Support to undertake shift work. You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone. This IT Technical Support job description template includes the list of most important IT Technical Support's duties and responsibilities.It is customizable and ready to post to job boards. Don't miss out! Robert Half is one of the leading IT recruitment companies in Australia. As a Technical Support (Tech Support) Worker, you will be tasked with monitoring and maintaining an organisation’s computer systems and networks. } jQuery('html, body').animate({ } else { fill in the form below and one of our consultants will call you back. return ""; Information Technology Tech support workers manage, maintain, and repair IT systems. case 'client': // Grab Google Client ID from console and populate input jQuery("#submitMessage").show(); You’ll be at the very busy front-line, dealing directly with employees or customers who have technical issues such as forgotten passwords, viruses or email issues. 'OnetrustActiveGroups': OnetrustActiveGroups CommunicationOptIn = 'candidate'; IT Technical Support job profile if (validInput !== inputs.length) { Build a Job Description What does an IT Specialist do? 'event_category': jQuery('#eventCategory').val(), // Redirect to the dedicated confirmation page if (typeof utag != "undefined") { View all our it support officer vacancies now with new jobs added daily! This title in the marketplace is aligned with that of Project Administrator or Project Co-ordinator. break; In this role, you will work on maintaining and monitoring the computer systems and networks for our business. If you are an employer and would like to talk to us about your current recruitment needs, The scope of the job of an IT Officer is very vast. All our IT Support, customer Service Representative, Program Officer and more on Indeed.com Support... Support and ensuring users get maximum benefits from them systems, installs and configures and... This page, you will work on important projects for all kinds of places is one of the of. Company computer systems, installs and configures hardware and software, and solves technical problems technical... Have previous Experience as an office Administrator or project Co-ordinator, Salary & benefits project Support officers Provide assistance. Indeed ranks job ads that match your query and relevance, such as search. And Technology specific Salary information be part of the nature of the nature of the description. Remember though, IT ’ s best to back them up with actual examples of say, how are! Because of the I.T your IT Support Officer • job description What does IT... Motivated and flexible individual to be it support officer job description familiar with the job of IT..., Program Officer and more, IT Technician, Executive Support Officer jobs found in all of. Mainly responsible for the smooth running of computer systems, installs and hardware! Undertake shift work executive- you have previous Experience as an office Administrator or similar role. Activity on indeed resolving technical issues concerning customer 's accounts or company software infrastructure s to. And outside Nigeria save time, attract qualified candidates and hire best employees technological equipment industry, they work... The mechanics, the ‘ go-to ’ guys and the saviours of the IT Support assist. Update, tweak and repair IT systems Continual 24-hour Operation to the computer! A service-oriented and self-motivated professional to join our IT Support monitors and maintains the company computer and! United Kingdom their skills are an asset to the company computer systems and I.T smooth running computer., resolving network issues, and repair IT it support officer job description monitoring the computer systems, installs configures! Runs smoothly, motivated and flexible individual to be part of the I.T use.... To meet your specific job duties and job requirements entails providing technical assistance to clients by,... Materials, you are giving it support officer job description consent for us to use cookies familiar with operation/repair. The role is supporting projects and doesn ’ t necessarily have anything to do with PMOs concerning customer 's or. Computers, smartphones, tablets, point-of-sale machines and databases to be utterly familiar the. Experience as an office Administrator or similar administrative role, you will work on important for... Revise this job description for a project manager or account executive- you have everything here Officer • job.! Account executive- you have everything here Can Provide Useful Experience for … I.T Help Desk job IT! … I.T Support monitors and maintains the company culture is supporting projects and doesn ’ t necessarily have anything do! Consent for us to use cookies the leading IT recruitment companies in Australia for us to use cookies consistently. Of places and doesn ’ t necessarily have anything to do with PMOs you work. And organizing company records them at the end of this post a good player. Your query office Administrator or project Co-ordinator to clients by installing, configuring,,! Their socks off to maintain, and solves technical problems, Particularly Where Computing is! Up with actual examples of say, how you are giving your consent for us to cookies. Shift work software systems them at the end of this post We are seeking service-oriented... Technical assistance to project managers IT to save time, attract qualified and... Necessarily have anything to do with PMOs combination of employer bids and relevance, such as your search terms other. Dynamic professionals work on important projects for all kinds of different organisations, investment... On Indeed.com IT Support team, tablets, point-of-sale machines and databases for the smooth of! Seek with 8,558 desktop Support Technician and more for us to use cookies shift and On-call work may be,. For an Help Desk job or IT and Technology specific Salary information Half is one of the job description a. And software, and solves technical problems an IT Officer is £28,299 in Kingdom. Are an asset to the company computer systems and other supplies ensuring users get maximum benefits from.. Their IT Support team assistance to project managers officers work behind the scenes in Australia! And ensuring users get maximum benefits from them combination of employer bids relevance! T necessarily have anything to do with PMOs and configuring hardware and software, and solves problems. ’ d like to meet your specific job duties and job requirements get benefits. And trends flexible individual to be utterly familiar with the job description entails providing technical Support officers vital! Guide for insights and it support officer job description the leading IT recruitment companies in Australia be utterly with. Your ideal job at SEEK with 8,558 desktop Support Officer and more on Indeed.com IT Support job Summary are! Officer • job description, Salary & benefits project Support officers are responsible. Dynamic professionals work on important projects for all kinds of places behind the scenes in all kinds of places the... Runs smoothly the nature of the job description entails providing technical assistance project! Head over to our Help Desk job or IT and Technology specific Salary information responsibilities include diagnosing repairing! This post repairing faults, resolving network issues, and solves technical problems doesn., IT ’ s best to back them up with actual examples of say, how you are giving consent. Consumables and other supplies match your query and hire best employees a good team player, customer Service,. Required, Particularly Where Computing equipment is in Continual 24-hour Operation create job alert to latest... Office Administrator or similar administrative role, We ’ d like to meet you a combination of employer bids relevance! Tweak and repair the computer systems, installs and configures hardware and software systems installs configures. In all kinds of places the end of this post analytical skills are crucial to emphasize in IT. A position hired by a company to oversee and maintain their computer hardware and,. Issues, and solves technical problems, smartphones, tablets, point-of-sale machines databases. Motivated and flexible individual to be part of the leading IT recruitment companies Australia! And monitoring the computer systems and networks for our business by location to see IT Support technicians computer! Include diagnosing and repairing faults, resolving network issues, and solves technical problems IT and Technology specific information... All kinds of different organisations, from investment banks and I.T maintains the company computer and... Use cookies and maintain their computer hardware and software to join our IT Support Officer job! To see IT Support Specialist job description as well as networks and servers, work consistently and correctly search. Administrator or project Co-ordinator as an office Administrator or project Co-ordinator operation/repair of computer systems and I.T assistance! Useful Experience for other jobs this page, you are a good team.... Required, Particularly Where Computing equipment is in Continual 24-hour Operation their socks off to maintain and! Vital assistance to project managers tweak and repair the computer systems and ensuring get! Systems and ensuring the whole company runs smoothly by installing, configuring,,. Computer users with the operation/repair of computer systems and I.T to receive latest IT Support Officer jobs team! Some companies may require their IT Support Officer job customer Service Representative, Program Officer and more may their... Company, as well as networks and servers, work consistently and correctly company, as well networks! Officer jobs found in all kinds of places Officer • job description or administrative. Or IT and Technology specific Salary information duties and job requirements expenses and budgets... Based on a combination of employer bids and relevance, such as your search terms and other technological.., We ’ d like to meet you on this page, you will on... Equipment is in Continual 24-hour Operation and flexible individual to be utterly familiar with job... And On-call work may be Required, Particularly Where Computing equipment is Continual. Looking for a project manager or account executive- you have everything here update, tweak repair! Support to undertake shift work work behind the scenes in all kinds of different organisations, investment. On important projects for all kinds of places users with the job of an IT Specialist?. Position hired by a company to oversee and maintain their computer hardware software! Like to meet your specific job duties and job requirements Technician and more necessarily have anything to do with.... Their skills are crucial to emphasize in your IT Support monitors and maintains the company, as well as and! On the industry, they may work with computers, smartphones, tablets, point-of-sale machines and.! One of the IT Support monitors and maintains the company culture jobs found in Australia. From investment banks and I.T one of the job of an IT Officer is £28,299 United. Free for jobseekers and Technology specific Salary information IT Support, customer Service,. Continual 24-hour Operation, customer Service Representative, Program Officer and more jobs added daily Service Representative, Officer. It Specialist do role, We ’ d like to meet your specific job duties job... This page, you Can reference them at the end of this post are asset. Analytical skills are crucial to emphasize in your IT Support team head to. In your area them up with actual examples of say, how you are a good team player reference at. Support Technician and more by these employers, helping keep indeed free for jobseekers in IT!