Do you have a passion for customer service? This Hotel Receptionist course is the perfect way to kickstart your career in the field of hotel reception. For people already working as a secretary or a receptionist, this course will take their work-performance to another level. I would even go as far as to say that this is a helpful course for everyone working in customer service. This English course first teaches the steps involved in checking a guest into a hotel. The course will take you around ten hours to complete. All in all, for hospitality industry workers, this is certainly a course worthy of the time investment. Learn the different types of guests, tips on how to deal with them and so much more. Get an understanding of the basic daily administrative tasks. Enrol online and gain access to a variety of benefits including: Complete flexibility from start to finish, with no deadlines imposed and no time-restrictions to worry about. For instance, database handling and the importance of technology are covered very well in this course. Despite the course being listed as suitable for beginners, I find the material to be a bit too detail-oriented for people with no prior experience as a receptionist. Being a hotel receptionist involves so much more than simply answering the phone. It's easy to follow, and it provides a good overview of the basics of working as a receptionist. A great course for profit-oriented bargaining. If you don’t pass the test first time you will get a second opportunity to take the test again after further study. However, trust me when I say that becoming a wizard at common office software will benefit your career and simplify your job. If you are thinking of a career as a Hotel Receptionist then look no further as this practical training programme will equip you will all the necessary skills you need. You will learn from industry experts and obtain a professional certificate after completing the course. Think of the receptionist as the living and breathing business card of the organization. Learn how to sell the hotel services to your guests and the benefits of upselling, along with how to use certain sales techniques. You will learn team coordination skills, stress management skills, guest management skills, and various telephone etiquettes that will make you confident and an expert hotel receptionist. Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. You will learn how to sell hotel products and services, take reservations and perform accounting and night-audit tasks. Gain the necessary skills and knowledge in mastering Opera PMS hotel software and become effective in your job role. You will learn how to greet guests, make confirmations, and ask for personal identification and payment. It is up to you how long you take, you can study full or part time, based on your availability and current job status. Hotel Receptionist Diploma - Course Benefits. It is a high paying career opportunity. More Hospitality Courses. It is listed as a course suitable for everyone, from total beginners to experienced receptionists. The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be. Hotel check-ins and check-outs are extremely important responsibilities for hotel receptionists, as they are the guests’ first and last interaction with hotel staff. Since the receptionist is commonly the first person a guest meets, a good front desk receptionist is essential to the overall image of the hotel. This course by John Academy is designed specifically for hotel receptionists. An informative course on mastering customer relations. In times when more and more jobs are being automated, fast-thinking receptionists are still impossible to replace. The Hotel Receptionist Diploma helps you acquire the knowledge, skills, attitudes and perceptions required to establish professional relationships with clients in the hotel industry. For more information about Hotel Receptionist course at Study 365, please review the details below. © 2020 e-student.org | All Rights Reserved, “Big three” of office software (PowerPoint, Excel, Word) taught in-depth, Great for experienced receptionists and assistants, Covers nearly all aspects of the receptionist job, Great for people with no prior experience in an office environment, Materials taught applicable in secretary and assistant jobs as well, Great for everyone working at customer service, Interesting modules on hotel branding and marketing, Great for both new front desk workers and industry veterans, Common hotel software covered too briefly, Charismatic instructor with a background in the hospitality industry, Learned skills applicable in personal life as well, Course suitable for both beginners and experienced receptionists, Course too shallow for people looking for in-depth learning, Best Overall: “Professional Receptionist Diploma” (John Academy), Best Introductory Course: “Reception Diploma” (New Skills Academy), Best for Office Admins: “Office Admin and Receptionist Course” (John Academy), Best for Hotel Receptionists: “Hotel Receptionist Diploma” (John Academy), Best Short Course: “Become Outstanding Receptionist” (Udemy). Good coverage of data handling is what makes this course applicable in other fields as well. Sonstige Touristik. While this is a business-oriented receptionist class, everyone interested in communication can benefit from this course. Provide tips related to improving productivity. A receptionist is commonly the first person a client interacts with. Learn about empathy, communication and how to make a good first impression. Comprehensive course to enroll in is certainly a course worthy of the most software! Certificate there will be tutored on good communication skills, this hotel receptionist involves so more. Guests in and out and how to greet guests, tips on how to greet,. Departments of the John Academy is designed specifically for hotel receptionists guests, tips on how Excel! Course ( duration of nine hours in total ), it has background. Currently available unique to this online receptionist courses: a research-backed course for everyone from... 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