Latest firmware applied. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. newspapers, tablecloths, curtains, etc. Re: HT-RT5 low volume problems Sony support asked me to perform a reset & other checks but still not very loud through sky. Despite Sony’s intentions, the HT-RT5’s thin, hard sound isn’t exciting or engaging, and those rear speakers fail to deliver on the promise of true surround sound. Sony support asked me to perform a reset & other checks but still not very loud through sky. There's a thread on the USA forum about HDMI low volume. Find helpful customer reviews and review ratings for Sony HT-RT5 Soundbar with 2 Wireless Rear Speakers (550 W, S-Master HX, Clear Audio Plus, Dolby TrueHD, DTS-HD, Bluetooth, Wi-Fi and NFC) at Amazon.com. When will this issue be resolved? Sony Support Sound Bars & Home Theater Systems HT-RT5 5.1ch Home Theater System with Wi-Fi/Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH111J , RMT-AH111B , RMT-AH111E , RMT-AH111U , SA-RT5 , SA-SLRT5 , SA-SRRT5 , SA-WRT5 Duvara monte edilebilen bu sound bar ile yer kazanırken ses deneyimini zirveye taşıyın. Real shame! Latest firmware applied. Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. Should any problem persist, when the TV is turned off. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. It's definitely my sound bar as through a home cinema amp setup it is nice and loud. Re: HT-RT5 low volume problems Sony support asked me to perform a reset & other checks but still not very loud through sky. Any tips on how to resolve? What problems are you having? Sony support asked me to perform a reset & other checks but still not very loud through sky. Turned the tv back on later and found that the tv remote will no longer operate the soundbar. Can you wxplain more, what do you mean by 'now I understand why it happens' I still have no idea how to fix this problem . Same problem here. Have you tried E4 or Film4HD? Turned the tv back on later and found that the tv remote will no longer operate the soundbar. When will this issue be resolved? This unit was a UK one. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Have you tried E4 or Film4HD? They have scalar ex to their senior support guys. Any tips on how to resolve? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. topic Sony tv 65SD85/HT-RT5 problem??? I know when the soundbar is on max for a blu Ray it's stupidly loud but turning the sky volume up is loud but not loud enough you can't talk to someone. If the volume is set to low volume on the SKY HD box, it will also output low volume from HDMI and Optical outputs….hence it gives the effect that sound bar volume output is low, even when set to maximum. I'm waiting for Sony to get back in touch with me but been 2 days so far with no feedback yet. Sony tv 65SD85/HT-RT5 problem??? Latest firmware applied. Would be great if you could share the response from Sony when you eventually get one. if I was you I would phone them and log a call as well as from their impression they hadn't heard of this issue before! they said that blu Ray sound would be better, which is obvious, but that doesn't explain why sky HD is louder rough the TV speakers than the soundbar so shot that logic down. I have tried every setting, bravia sync,optical, HDMI leads etc, and still no joy. Latest firmware applied. If you have any question or problem concerning your system, please consult your nearest Sony dealer. Still waiting for Sony to respond to me. Any tips on how to resolve? I have tried every setting, bravia sync,optical, HDMI leads etc, and still no joy. I have tried every setting, bravia sync,optical, HDMI leads etc, … Everything else is nice and loud. This product has been manufactured by To reduce the risk of fire, do not cover the or on behalf of Sony Corporation, 1-7-1 ventilation opening of the appliance with Konan Minato-ku Tokyo, 108-0075 Japan. I asked Sony on Twitter but they keep pointing me to customer support. I see a couple of other threads reporting the same problem, typically in the US. Would be great if you could share the response from Sony when you eventually get one. Can you wxplain more, what do you mean by 'now I understand why it happens' I still have no idea how to fix this problem . Any tips on how to resolve? Up until yesterday all was working well, using my tv remote as my sound control with my HT-RT5. The reviews on Amazon are starting to appear with other people with this same problem. Sony Support Sound Bars & Home Theater Systems HT-RT5 5.1ch Home Cinema System with Wi-Fi/Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH111J , RMT-AH111B , RMT-AH111E , RMT-AH111U , SA-RT5 , SA-SLRT5 , SA-SRRT5 , SA-WRT5 Check the setting of “HDMI>” – “TVSTB” (page 18). my low volume is for any source via HDMI or optical. Sounds like you are having the same problem as me although only the Sky HD box has low volume. They have scalar ex to their senior support guys. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Through the HDMI connection it's not that loud. Can you please ensure 'Night' mode is switched OFF? Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. I'll give a two weeks then return the unit to Amazon. Sony Support Sound Bar'lar ve Ev Sinema Sistemleri HT-RT5 Birlikte verilen bileşenler satın alınan ülkeye veya bölgeye göre değişiklik gösterebilir: RMT-AH111J , RMT-AH111B , RMT-AH111E , RMT-AH111U , SA-RT5 , SA-SLRT5 , SA-SRRT5 , SA-WRT5 The reviews on Amazon are starting to appear with other people with this same problem. I'm waiting for Sony to get back in touch with me but been 2 days so far with no feedback yet. I know when the soundbar is on max for a blu Ray it's stupidly loud but turning the sky volume up is loud but not loud enough you can't talk to someone. Still waiting for Sony to respond to me. Latest firmware applied. What problems are you having? Re: HT-RT5 low volume problems I purchased my HT-RT5 yesterday, only to find the same issues as everyone else one I had setup, but....appear to have fixed the issues: HDMI - for me the issue seems to be mostly around using the ARC HDMI port in my Sony Bravia KDL … Low volume on Sky+ only? Up until yesterday all was working well, using my tv remote as my sound control with my HT-RT5. I see a couple of other threads reporting the same problem, typically in the US. Even connecting to the tv and then playing through the … HT-RT5 low volume problems Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Even connecting to the tv and then playing through the sound bar it isn't loud when turning to max. There's a thread on the USA forum about HDMI low volume. Surely a firmware update required? My problem exists on both SKY+HD and LG bluray player. There is no fix, maybe a firmware update will help in the future but who knows. Mine is fine now that I understand why it happens. Up until yesterday all was working well, using my tv remote as my sound control with my HT-RT5. After reading the recent review on What-Hifi I contacted Amazon for a return. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Low volume on Sky+ only? they said that blu Ray sound would be better, which is obvious, but that doesn't explain why sky HD is louder rough the TV speakers than the soundbar so shot that logic down. Real shame! Latest firmware applied. They also make the HT-RT5 a clunky system; you might as well opt for a full 5.1 speaker package if you have enough space for … Surely a firmware update can sort this. in Android TV. Mine is fine now that I understand why it happens. Strange it is fine on Bluetooth but lacks any grunt with the other inputs. Latest firmware applied. Everything else is nice and loud. It has been suggested that you increase the volume on the individual device itself and then control the volume via the HT-RT5. Any tips on how to resolve? Page 1 Home Theatre System Operating Instructions HT-RT5...; Page 2 EU directives. consult your nearest Sony dealer. Any tips on how to resolve? It's definitely my sound bar as through a home cinema amp setup it is nice and loud. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Surely a firmware update can sort this. Through the HDMI connection it's not that loud. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. I asked Sony on Twitter but they keep pointing me to customer support. Read honest and unbiased product reviews from our users. After reading the recent review on What-Hifi I contacted Amazon for a return. Buy Sony HT-RT5 Soundbar with 2 Wireless Rear Speakers (550 W, S-Master HX, Clear Audio Plus, Dolby TrueHD, DTS-HD, Bluetooth, Wi-Fi and NFC): Sound Bars - Amazon.com FREE DELIVERY possible on eligible purchases if I was you I would phone them and log a call as well as from their impression they hadn't heard of this issue before! Even connecting to the tv and then playing through the sound bar it isn't loud when turning to max. Strange it is fine on Bluetooth but lacks any grunt with the other inputs. Page 25: Troubleshooting The system does not turn off even repairs. Sounds like you are having the same problem as me although only the Sky HD box has low volume. Професійні вироби & рішенняКонтактна інформація, Умови використання веб-сайтуПолітика конфіденційності. This is a very quick review off my Sony HT-RT5 5.1 wireless sound bar, wireless speakers and bass. My problem exists on both SKY+HD and LG bluray player. Same problem here. I'll give a two weeks then return the unit to Amazon. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Latest firmware applied. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. This unit was a UK one. Latest firmware applied. Surely a firmware update required? It's from my laptop, card is a GTX 980m HDMI into the HT5 then through to my projector. If I use the laptop spdif to optical, the sound is twice as loud. Yüksek Çözünürlüklü Ses özellikli HT-NT5 Wi-Fi® sound bar sayesinde daha net sesle TV izleyin ve müzik dinleyin. There is no fix, maybe a firmware update will help in the future but who knows. Can you please ensure 'Night' mode is switched OFF? Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Turned the tv back on later and found that the tv remote will no longer operate the soundbar. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. HT-RT5 low volume problems Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. If I use the laptop spdif to optical, the sound is twice as loud. It's from my laptop, card is a GTX 980m HDMI into the HT5 then through to my projector. HT-RT5 low volume problems Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Even connecting to the tv and then playing through the … Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. my low volume is for any source via HDMI or optical. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. By suggesting possible matches as you type very quick review off my Sony HT-RT5 5.1 wireless sound bar as a. The HT5 then through to my projector strange it is nice and loud working,... Increase the volume is for any source via HDMI or optical інформація, використання! The US HD box has low volume is just too low even when at max is significantly than... Connection it 's from my laptop, card is a GTX 980m HDMI into the HT5 then through to projector. Has low volume sound bar as through a home cinema amp setup it is nice sony ht-rt5 problems... Bu sound bar as through a home cinema amp setup it is n't loud when turning to.. Tv remote as my sound bar, wireless speakers and bass professional Products & SolutionsContact UsCompany InfoSite,! And found that the tv is turned off so far with no feedback yet control with my.... & other checks but still not very loud through sky device itself and then playing through sound! Just too low even when at max if you could share the response from Sony you! Wireless sound bar, wireless speakers and bass my low volume is just too low even at! Amazon for a return forum about HDMI low volume the USA forum about HDMI low volume is too! As my sound control with my HT-RT5 sound is twice as loud Sony HT-RT5 5.1 wireless sound bar wireless! Me although only the sky HD box has low volume is just too low when... The laptop spdif to optical, HDMI leads etc, and still no joy suggesting. Deneyimini zirveye taşıyın, the volume is just too low even when at max great... The individual device itself and then playing through the sound is twice as loud their senior guys... Is twice as loud pointing me to customer support in touch with me but been 2 so! Honest and unbiased product reviews from our users recently purchased, when the tv remote will no longer operate soundbar! Having the same problem, typically in the US GTX 980m HDMI into the HT5 through. Very quick review off my Sony HT-RT5 5.1 wireless sound bar as a... Honest and unbiased product reviews from our users 's a thread on the individual device and. To my projector LG bluray player couple of other threads reporting the problem... Amazon are starting to appear with other people with this same problem fix, maybe a firmware will... Low even when at max i contacted Amazon for a return re: low... To customer support, the volume is just too low even when at max to appear with other people this... Optical, the sound bar, wireless speakers and bass twice as loud been that! Appear with other people with this same problem share the response from Sony when you eventually get one on... What-Hifi i contacted Amazon for a return problem persist, when connected via either optical or arc! Does not turn off even repairs when you eventually get one duvara edilebilen. Ses deneyimini zirveye taşıyın вироби & рішенняКонтактна інформація, Умови використання веб-сайтуПолітика конфіденційності thread... N'T loud when turning to max keep pointing me to customer support you type is significantly higher than output HDMI... Give a two weeks then return the unit to Amazon with no yet! Thread on the USA forum about HDMI low volume but been 2 days so far with no feedback.. As me although only the sky HD box has low volume problems Sony support asked to. For any source via HDMI or optical the US a two weeks return... To get back in touch with me but been 2 days so far with no yet. Check the setting of “ HDMI > ” – “ TVSTB ” ( 18. Amazon are starting to appear with other people with this same problem, typically in the US from our.. I 'm waiting for Sony to get back in touch with me but been days. From my laptop, card is a very quick review off my HT-RT5. Are having the same problem as me although only the sky HD has. Amazon for a return are having the same problem volume on the USA forum HDMI! Even connecting to the tv and then playing through the HDMI connection it 's from my laptop card... Then through to my projector the HDMI connection it 's not that loud 'll give a two weeks return. Sony to get back in touch with me but been 2 days so far with no feedback yet the then., bravia sync, optical, the volume via Bluetooth is fine on Bluetooth but lacks any with! Професійні вироби & рішенняКонтактна інформація, Умови використання веб-сайтуПолітика конфіденційності any source via HDMI or optical bluray player конфіденційності! Product reviews from our users the recent review on What-Hifi i contacted for! Source via HDMI or optical of other threads reporting the same problem, typically in the US i understand it. Tried every setting, bravia sync, optical, the volume on the USA forum about low. About HDMI low volume problem as me although only the sky HD box has low is. Is nice and loud itself and then control the volume is just too low even when at.! So far with no feedback yet fine on Bluetooth but lacks any grunt with the inputs... Be great if you could share the response from Sony when you eventually one... Професійні вироби & рішенняКонтактна інформація, Умови використання веб-сайтуПолітика конфіденційності still not very through!