It will take 1-2 working days for your item to arrive at the ZALORA warehouse. Speak to our virtual assistants; we're always happy to help! Recent recommendations regarding this business are as follows: "avoid this! Shipment Description. Zalora have 30 days return policy. Repack your items in their original packaging. Enjoy FREE Delivery Above RM99 Cash On Delivery 30 Days Free Return | Shop Effortlessly At The Leading Online Fashion Destination In Asia. Check your inbox (including spam folder) for your voucher code and start shopping now! Login to your ZALORA account to apply online return / exchange. Therefore, ZALORA offers a 30 days period from the time of receipt for returning your order and for a full refund. Yes The Zalora app: Just download the app from the Apple or the Google Play store and enjoy shopping. Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a … As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. And the worst part is that Zalora would not allow a return of product nor a refund. Shopping for gifts?Check out our holiday delivery schedule. 1. You will also get up to 70% discount! Postal Code. 2. I always wonder why this two thing always inside Zalora parcel before this. ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. In the case where the sellers wish to order an item that you are selling, they would need to … The e-ZALORA Voucher Code is only valid for usage on ZALORA Malaysia desktop and mobile application from 26 Feb 2020 - 30 June 2020. Step 3: Select "pick up" as your return method. It's that simple! Country. I bought Davidoff Cool Water and that's exactly what happened. (In Unicart, the User ID is referring to your email address in Zalora) 4. Customers are advised to screenshot the pickup date for easy reference. For customer easiness, it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on delivery. The Zalora app: Just download the app from the Apple or the Google Play store and enjoy shopping. 3. For more information on our return / exchange time frame, click here. At this point, the order is not confirmed yet as we need to first run security and finance checks. If pickup on the designated date was unsuccessful, a second attempt will be made in 2 working days. Our selection of over 50.000 products covers every aspect of fashion, from skirts to dresses, sneakers to slip … At this point, the order is not confirmed yet as we need to first run security and finance checks. You can return the item to them for free. You may experience a few minutes wait. You can call Zalora Philippines at +632 858 0706 phone number, write an email, fill out a contact form on their website www.zalora.com.ph, or write a letter to Zalora Philippines, Level 2 B7 Bonifacio High Street, Bonifacio … Zalora Overview. ... A confirmation message will be displayed and an e-mail will be sent to your registered e-mail address! ", "please double check your … Before submitting your request, verify that all details you have filled in are correct. Please note: All return items are still required to be packed as per usual. Your order will arrive between Monday - Friday. Fashion trends, style edits and everyday essentials curated for you. Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. Zalora is Asia’s Online Fashion Destination, they create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Customers are advised to screenshot the pickup date for easy reference. Warranty and repair services are provided by certain individual brands. Refund Policy. In every Zalora shipment, inside your parcel, they will be two extra document other than your invoice. Warranty and repair services are provided by certain individual brands. Address. It was a PosLaju slip and or CollectCo sticker. 2306 out of 2961 found this helpful. Fill in/Change the necessary details, then click "Save" to keep your edits. Ensure your delivery address do not fall in this list of no-delivery zones. Sync your products, manage your Zalora orders and increase sales. 102 reviews for Zalora Philippines, 2.3 stars: 'Don't buy their perfumes which are on sale because they are most probably stale/expired already and has lost its scent and longevity. How can I exchange & return/refund my item? You will receive an SMS when the rider is on the way to your location on your chosen pick up date. You can choose to be refunded to your ZALORA Wallet Credit to enjoy a cash and card-free experience during your next purchase with us! Zalora offers the best “touch-and-try” experience through an extensive 30-day return policy, a logistics infrastructure, a modern phone application, and a Fit Visualizer-enabled Website. You will receive an SMS when the rider is on the way to your location on your chosen pick up date. Kindly check the Warranty Card (packaged with your item) for the contact and address of the Service Center. Repack your items in their original packaging. Buying perfumes is a very risky transaction with Zalora. Zalora also offers free return of items if it turns out you didn’t like it or it doesn’t fit you. Step 1: Under "My Orders", tap "Exchange & Return" on the order you wish to return. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a letter to … Click More(…) > API Settings to set up the integration. Alternatively, please refer to the brand’s website for more information. Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. ", "please double check your … Return to top. I went on the website and looked at their Return/Exchange policy and procedure. Open the ZALORA application on your smartphone. Mention online shopping and ZALORA comes to mind. Zalora provides an attention-grabbing facility of free return policy in thirty-days along with speedy delivery within 1 to 3 working days, even free delivery on certain spend. 3. Everything seemed pretty straightforward, then I read the line “Pack your items and the return slip back into our reusable ZALORA bag and pass your parcel to 7-Eleven or SF.” Oh no. To make returning even more convenient for you, you can now enjoy our paid return pick up service at only SGD 3.5! Zalora Malaysia has a 30-day return policy where you can return items up to 30 days (7 days for pre-loved products) after you have received them. Alternatively, please refer to the brand’s website for more information. Contact Zalora Philippines customer service. The E-Gift Cards are valid for 1-year from the date of purchase. Please bear with us for possible delays in pick-up requests due to the volume we are managing, and possible official restrictions still in place in certain areas around the country. We now offer free return drop-offs at over 50 locations across Hong Kong, and free return pick-ups if you arrange it with our preferred partner. What's next? The e-ZALORA Voucher Code is only available in a denomination of RM50 and each e-ZALORA Voucher Code redemption requires 4,000 Enrich Miles. You will also get up to 70% discount! For more information on our return / exchange time frame, click, Self Return At POPStation / SingPost With A Return Label, Non-Exchangeable & Non-Refundable Items & Brands, Non-Exchangeable & Non-Refundable Items & Brand. Then proceed to select your preferred address and date for when you would like the item collected. Drop off your parcel at any CollectCo point. Semua proses pengembalian tidak dipungut biaya. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Online shopping in the Philippines is still in its fetal stage, which is an added reason to have your wardrobe overhaul with Zalora’s jaw-dropping deals Zalora was first mentioned on PissedConsumer on Mar 08, 2019 and since then this brand received 115 reviews.. Zalora ranks 265 of 2116 in Footwear and Clothing category. 2. Step Five: Select how you'd like to be refunded. Then simply hand, It will take 1-2 working days for your item to arrive at the ZALORA warehouse. Integrate your Zalora store with Easyship to streamline your shipping and order fulfillment. polymailer bags, boxes. Address. Rest assured that the team is working tirelessly to attend to all your orders and concerns. 1. No min. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. How do I make payment for the premium return pick up service? Shoes and clothing sizes will always vary, so if an item does not fit to your liking, ZALORA will accept returns within 30 days after you receive your goods. How to return to Zalora? Your order will arrive between Monday - Friday. Comprehensive And Personal Service Online shopping has never been more convenient! You can return the item to them for free. Did you find it helpful? Step 2: Choose either an exchange or return for a refund of your selected item. Tap on the Account button at the bottom right hand side of your screen. The Zalora E-Gift Cards are non-refundable in any scenario. Non-exchangeable items will automatically indicate "Exchange is not possible for this item". For more information, check out our FAQ on … After successfully logging in to your ZALORA account, click "Login to DBS / POSB". However, do kindly note that the material should not have any company details or address imprinted as we would want to minimize the chances of customers getting into contact with the seller. Recent recommendations regarding this business are as follows: "Minimum expectations of delivery … Your Zalora Wallet will be updated with the amount. Have more questions? As of May 1, 2020 our ZALORA operations have officially resumed - meaning all orders can be processed and deliveries have started again!. For more information on our return / exchange time frame, click here. Shipment Description. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. To change your addresses using the mobile application, follow these steps: 1. Store Credit was chosen as your preferred mode of refund when you return your items. 4. 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